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Shipping policy

Last Updated: August 30, 2026

At DECOR LIFE, we aim to make your shopping experience simple and convenient, from choosing your favourite wallpaper to receiving your order at your doorstep.

This Shipping Policy explains how orders placed through decorslife.com are processed, shipped and delivered.

1. Order Processing

Once you place an order with DECOR LIFE, we begin processing it using the information provided during checkout.

Your order may be processed through our store and third-party service providers involved in payment processing, order fulfillment and shipping.

Before placing your order, please make sure that your name, shipping address, phone number and email address are correct. Incorrect or incomplete information may cause delays in delivery.

Order Processing Time

Order processing time: [ADD ACTUAL NUMBER OF BUSINESS DAYS] business days.

Processing time may vary depending on the product, order volume, customization requirements, holidays or other circumstances.

If there is an unexpected delay in processing your order, we will make reasonable efforts to communicate the relevant information to you.

2. Shipping & Delivery

After your order has been processed, it will be handed over to the applicable shipping or delivery service.

Estimated Delivery Time

Estimated delivery time: [ADD ACTUAL DELIVERY TIME] after dispatch.

Delivery timelines may vary depending on:

  • Delivery location
  • Shipping method selected
  • Product availability
  • Courier or logistics service
  • Weather and other unforeseen circumstances
  • Public holidays or operational delays

The delivery estimate provided at checkout or after dispatch should be considered an estimate rather than a guaranteed delivery date.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges: [FREE / FLAT RATE / CALCULATED AT CHECKOUT - SELECT THE ACTUAL OPTION].

If shipping charges vary based on location, order value, product size or other factors, the applicable charges will be shown before payment.

We recommend reviewing the final order summary carefully before completing your purchase.

4. Order Tracking

When tracking information is available, it may be provided through the contact information associated with your order.

You can use the tracking information to check the current status of your shipment.

If your tracking information has not updated for an extended period or you believe your order may be delayed, please contact us so that we can assist you.

Need Help With Your Order?

Email: decorlife729@gmail.com
Phone: +91 82 8787 7443

5. Delivery Address & Failed Delivery

DECOR LIFE ships orders to the address provided by the customer during checkout.

Please carefully check your delivery details before placing an order.

If an order cannot be delivered because of an incorrect address, incomplete information, recipient unavailability or another issue outside our control, additional delivery arrangements or charges may apply depending on the circumstances.

If your order is returned to us because it could not be delivered, please contact our support team for assistance.

6. Delayed, Lost or Damaged Shipments

While we work with shipping and delivery providers to help ensure orders reach customers safely, delivery delays can sometimes occur due to circumstances outside our direct control.

These may include severe weather, transportation issues, public holidays, operational disruptions or other unforeseen events.

If your order appears to be significantly delayed, please contact us with your order number and registered contact details so we can help you check the shipment status.

Damaged Package

If your package arrives visibly damaged, please document the condition of the package and contact DECOR LIFE as soon as reasonably possible.

Where required, we may request photographs or other information to help us assess the issue and coordinate with the applicable shipping or fulfillment provider.

7. Shipping Locations

DECOR LIFE is based in New Delhi, Delhi, India.

Current shipping coverage: [ADD ACTUAL SHIPPING LOCATIONS].

If you currently ship across India, you can replace the above with:

DECOR LIFE currently ships orders across India. Delivery availability and estimated delivery times may vary depending on the destination.

If you also offer international shipping, add the countries/regions you actually serve here.

8. Contact Us About Shipping

If you have questions about your delivery, order status or this Shipping Policy, please contact us:

DECOR LIFE
G-9/27, Ratiya Marg, Sangam Vihar
New Delhi, Delhi 110080
India

Phone: +91 82 8787 7443
Email: decorlife729@gmail.com

We will do our best to assist you with your shipping-related query.

Verified